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eCommerce

We don’t simply design and build eCommerce websites that look nice; we’re an eCommerce agency committed to creating successful stores that return on their investment quickly and make your business more efficient. After establishing your online ambitions, we’ll put together a long-term strategy and create an eCommerce solution that ensures you achieve these ambitions.

We’re looking for progressive companies aiming to disrupt eCommerce with long term objectives to be the best in their sector. Our team will help plan, develop and execute long-term strategies to maximise your online presence and drive revenue. By evaluating your existing offering – both online and offline – we are able to advise on your business as a whole, promoting your existing strengths and highlighting any weaknesses. We’re an eCommerce agency that want to help drive your business forward and deliver the results you want to see.

Official Magento Partner

We’ve been working with Magento since we began as an eCommerce agency back in 2009 and have launched and supported hundreds of retailers to reach their full potential. We’re proud to be an official Magento partner and our in-house certified development team and solution specialists are ready to take on a new project or support your existing business.

The power and flexibility of Magento 2 gives retailers the tools and options they need to reach their full potential, whether this means integrating with ERPs or accounts systems, or implementing automated marketing cycles and on-site personalisation.

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ECOMMERCE CONVERSION

Getting lots of traffic is the easy bit; converting traffic into customers is much harder. There’s little point in spending money on getting traffic if you’re throwing the majority away with a poor converting site. We use a calculated and iterative approach to increasing site conversion and optimisation by applying a strategy to the highest value pages first such as product, category, basket and checkout. Through user research and split testing, we look at the data to analyse the results and implement changes.

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ECOMMERCE MARKETING

As an eCommerce agency, we’re fully focused on consistency and long-term achievement which is where our marketing department come in. Totally focused on eCommerce marketing, our team can help with paid search & Google Ads, SEO, and Google Analytics support. We don’t ask our clients to commit to lengthy contracts or agree to vague retainers – instead we work on an hours-based system that gives our clients complete control and visibility over their eCommerce marketing activity.

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ECOMMERCE INTEGRATIONS

Magento can integrate with pretty much anything and with our own custom built connectors we can tailor your integration to work exactly how you want. From integrating with accounts packages, ERP systems, warehouse and fulfilment, EPOS and loyalty schemes – Magento can work with them all.

We have our own integration framework for API integrations, working directly with third-parties to integrate with Magento on your behalf. Many third-party systems have a ready-built integration or connector which we can work with and tailor to your business needs.

Integrations

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B2B & B2C ECOMMERCE

The needs for a B2B store differ hugely from a B2C store as you typically need to cater for customer specific pricing, multiple accounts per company, and varied product catalogue’s. Magento Commerce comes with an excellent suite of B2B tools to allow retailers to take full advantage of the power of Magento with all the B2B selling tools required. Many B2B retailers don’t fully utilise the power of eCommerce with automated follow-up marketing, abandon carts, personalisation, re-marketing, and a frictionless order processing.

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ECOMMERCE HOSTING

As an online retailer you can’t afford any downtime or performance issues which is why we use tailored Magento servers for improved performance and security. Magento is a large and complex framework which needs dedicated and optimised servers to run effectively. Backed by our in-house support team, our hosting environment has been 9 years in the making so we have everything covered. Flexible packages and payment terms are available along with third-party integrations for added security and performance where needed.

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ECOMMERCE SUPPORT

Our dedicated, experienced and in-house Magento support team is on hand for any support queries, new features, and training whenever you need. The team is available via email, phone and directly from the admin of your store into our support portal where you can access support, review your support hours, and read your own tailored knowledgebase.

Once we’ve taken on your store, you’ll stay in contact with your project and support team to continually improve and increase conversion rate through reviews, audits, and split testing.

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