Get In Touch

Get In Touch

01202 237370

Visit Us

Bournemouth HQ

First Floor
8-10 Christchurch Rd
Bournemouth
BH1 3NA

London

10 York Road
Waterloo
London
SE1 7ND

Enquiry Form

eCommerce Experts

We’ve got the in-house expertise and experience you need from the first choice eCommerce agency. We’ve delivered over 400 stores, from complex omnichannel experiences to innovative technology. Providing the infrastructure and support to keep them performing at their best is just second nature to us.

We’ve been asked to turn our minds and hands to lots of different challenges so you can be confident in a team that gets the dynamics and realities of modern eCommerce beyond the front-end. We’re very proud of everything we’ve done. We’ve been very happy to accept the awards, but know we are only as good as our next project.

We live and breathe
eCommerce

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Javier Speaking At Mage Fest

Meet the Team

Meet our team of over 30 talented and passionate eCommerce professionals covering all services from marketing, development, UX, client services, and design.

Careers at Media Lounge
the-team

Hosting eCommerce Events

We love hosting events, particularly with our partners as we learn so much and have lots of fun in the process.

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Award
Winning
Agency

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2016 & 2017 eCommerce website of the year
What We Stand For
Minimal Tech
We believe that the lightest, leanest, and fastest solutions mean a better online business. We’re not about selling you stuff that doesn’t fit. We think that’s lazy. It’s why we take the time and effort to understand your business properly.
Waste
The replicated effort, re-build, re-platform, re-investment needed due to bad tech decisions. We see it time and again. The bitten. Those with heads turned by agencies full of promises and possibilities - only to be disappointed. When it’s time to get serious talk to Media Lounge.
Change
Running an ecommerce business is a fine balancing act. Requiring fine tuning and constant tweaking to perform. Even the smallest change can knock you off balance and kill momentum.

New technology presents exciting opportunities for growth. But can become a massive drain on time, energy and resources. It’s easy to become bloated with add-ons, fixes and the latest gimmicks.
Playing at it
This is a serious business. Getting it wrong is expensive. We get that you don’t have time or endless resources to keep chopping and changing. Playing at it with DIY hacks or brand agencies that think that ‘good enough will do’ simply won’t cut it.

@medialoungelife

Instagram

6 days ago
Our UX and CRO dream team 👩‍💻👩‍💻 are working on some exciting new client projects right now at Media Lounge HQ 👀

Lauren and Grace are busy helping our clients to increase their online conversion rate from site visitor to store customer, and helping clients to identify who their customer is through an in-depth testing process!

Clients are seeing their sales increase ☝️ their website traffic grow 🌱  and all with a better understanding of who their customer and store visitors are 🙌

Don't hesitate to reach out if you have any questions about our UX and CRO services, or tap the link in our bio for more info.

Happy selling 😁
 <span>#techtalkthursday</span> <span>#medialoungelife</span> <span>#conversionrate</span> <span>#userexperience</span> <span>#ecommerceagency</span> <span>#ecommercetips</span> <span>#ecommercestore</span> <span>#onlinestore</span> <span>#onlineshopping</span> <span>#digitalmarketingtips</span> <span>#socialcommerce</span> <span>#shoppingfun</span> <span>#digitalmarketingagency</span> <span>#websitetips</span> <span>#websitedevelopment</span> <span>#webdesign</span> <span>#bournemouthbusiness</span> <span>#businessgrowth</span> <span>#retailers</span>
Our UX and CRO dream team 👩‍💻👩‍💻 are working on some exciting new client projects right now at Media Lounge HQ 👀 Lauren and Grace are busy helping our clients to increase their online conversion rate from site visitor to store customer, and helping clients to identify who their customer is through an in-depth testing process! Clients are seeing their sales increase ☝️ their website traffic grow 🌱 and all with a better understanding of who their customer and store visitors are 🙌 Don't hesitate to reach out if you have any questions about our UX and CRO services, or tap the link in our bio for more info. Happy selling 😁 #techtalkthursday #medialoungelife #conversionrate #userexperience #ecommerceagency #ecommercetips #ecommercestore #onlinestore #onlineshopping #digitalmarketingtips #socialcommerce #shoppingfun #digitalmarketingagency #websitetips #websitedevelopment #webdesign #bournemouthbusiness #businessgrowth #retailers
1 week ago
Saying goodbye to Thom, one of our talented developers who is moving home and heading up North, at one of our favourite hangouts at @bournemouthoneills 🥲

But Thom isn't leaving Media Lounge, he'll continue to work remotely as one of our developers! 

While we will miss seeing Thom around Media Lounge HQ, we want our family members to be happy. So while we love working and being with our team members in person, we also advocate for the remote-working way of life as part of our culture 🙌 

Wishing Thom best of luck in his move and all of us look forward to seeing him at our weekly virtual meetings 🧡
 <span>#medialoungelife</span> <span>#developer</span> <span>#webdeveloper</span> <span>#digitalmarketingagency</span> <span>#ecommerceagency</span> <span>#ecommerce</span> <span>#officevibes</span> <span>#ecommerceagency</span> <span>#websitedesign</span> <span>#webdesign</span> <span>#websitedesignagency</span> <span>#teamworkmakesthedreamwork</span> <span>#remoteworking</span> <span>#bournemouthbusiness</span> <span>#bournemouth</span> <span>#dorset</span>
Saying goodbye to Thom, one of our talented developers who is moving home and heading up North, at one of our favourite hangouts at @bournemouthoneills 🥲 But Thom isn't leaving Media Lounge, he'll continue to work remotely as one of our developers! While we will miss seeing Thom around Media Lounge HQ, we want our family members to be happy. So while we love working and being with our team members in person, we also advocate for the remote-working way of life as part of our culture 🙌 Wishing Thom best of luck in his move and all of us look forward to seeing him at our weekly virtual meetings 🧡 #medialoungelife #developer #webdeveloper #digitalmarketingagency #ecommerceagency #ecommerce #officevibes #ecommerceagency #websitedesign #webdesign #websitedesignagency #teamworkmakesthedreamwork #remoteworking #bournemouthbusiness #bournemouth #dorset
2 weeks ago
✨ Roundup time ✨ What's been happening at Media Lounge HQ throughout September?

It's been another exciting month with one of team members, Gabriel, taking a trip to the Crystal Palace vs Tottenham game ⚽ courtesy of our wonderful partners at @dotdigitalengagementcloud. What a fantastic opportunity, huge thanks to DotDigital for the invite!

New Partnership 🤩 

We are pleased to share that we have a new partnership with B2B leading generation software @leadforensics 

Learn exactly who is visiting your online store, now with more identity and insight than ever before...

We'll talk more about our partnership with Lead Forensics and their amazing software soon, stay tuned for more on this!

Black Friday 21st Nov 🛍️

We've also been hard at work preparing for <span>#blackfriday</span> on 21st November 2021 - so if you're a <span>#shopowner</span> or <span>#storeowner</span> save this date and start preparing for that inevitable influx of website traffic and online orders.

@shopware Community Day 2021 👩‍💻👩‍💻

And of course, our UX & CRO duo Lauren and Grace hosted an insightful masterclass at Shopware's Community Day 2021 - feel free to watch the masterclass via the link in our bio!

Well, that's a full-on September! Huge thanks to our partners and our team for such an eventful month. We hope September has treated you well, we're looking forward to seeing what October brings 🎃👀
 <span>#techtalkthursday</span>  <span>#throwbackthursday</span> <span>#teamworkmakesthedreamwork</span> <span>#roundups</span> <span>#medialoungelife</span> <span>#blackfriday2021</span> <span>#shopware</span> <span>#dotdigital</span> <span>#userexperience</span> <span>#bournemouthbusiness</span> <span>#partnerships</span> <span>#ecommercestore</span> <span>#onlinestore</span> <span>#ecommerceagency</span> <span>#websitedesignagency</span>
✨ Roundup time ✨ What's been happening at Media Lounge HQ throughout September? It's been another exciting month with one of team members, Gabriel, taking a trip to the Crystal Palace vs Tottenham game ⚽ courtesy of our wonderful partners at @dotdigitalengagementcloud. What a fantastic opportunity, huge thanks to DotDigital for the invite! New Partnership 🤩 We are pleased to share that we have a new partnership with B2B leading generation software @leadforensics Learn exactly who is visiting your online store, now with more identity and insight than ever before... We'll talk more about our partnership with Lead Forensics and their amazing software soon, stay tuned for more on this! Black Friday 21st Nov 🛍️ We've also been hard at work preparing for #blackfriday on 21st November 2021 - so if you're a #shopowner or #storeowner save this date and start preparing for that inevitable influx of website traffic and online orders. @shopware Community Day 2021 👩‍💻👩‍💻 And of course, our UX & CRO duo Lauren and Grace hosted an insightful masterclass at Shopware's Community Day 2021 - feel free to watch the masterclass via the link in our bio! Well, that's a full-on September! Huge thanks to our partners and our team for such an eventful month. We hope September has treated you well, we're looking forward to seeing what October brings 🎃👀 #techtalkthursday #throwbackthursday #teamworkmakesthedreamwork #roundups #medialoungelife #blackfriday2021 #shopware #dotdigital #userexperience #bournemouthbusiness #partnerships #ecommercestore #onlinestore #ecommerceagency #websitedesignagency
1 month ago
✨ NEW BLOGPOST ✨ Could adopting a more sustainable packaging strategy be a game-changer for gaining new customers and for customer retention? 🌱🛒

In 2021 and for the sustainable future, one of the biggest complaints from customers that buy from online stores is over-packaging...

So we've published a blogpost dedicated to helping online stores to look at their current packaging and spot opportunities to reduce or change their packaging altogether, such as:

📦 Using smaller boxes or bags
♻️ Using less filling
📦 Reducing any plastic packaging
♻️ Using recyclable or reusable packaging

Check out the full post via the link in our bio and keep hold of those eco-aware customers 🙌
 <span>#medialoungelife</span> <span>#sustainablepackaging</span> <span>#digitalmarketing</span> <span>#ecofriendlypackaging</span> <span>#ecommercestore</span> <span>#ecommercetips</span> <span>#ecommercemarketing</span> <span>#ecommercetrends</span> <span>#ecommerceagency</span> <span>#onlinestore</span> <span>#onlineshopping</span> <span>#onlineshop</span> <span>#plasticpollution</span> <span>#postandpackaging</span> <span>#reducereuserecycle</span> <span>#sustainablelifestyle</span> <span>#sustainability</span> <span>#sustainablebusiness</span> <span>#sustainablebrand</span> <span>#sustainableshopping</span>
✨ NEW BLOGPOST ✨ Could adopting a more sustainable packaging strategy be a game-changer for gaining new customers and for customer retention? 🌱🛒 In 2021 and for the sustainable future, one of the biggest complaints from customers that buy from online stores is over-packaging... So we've published a blogpost dedicated to helping online stores to look at their current packaging and spot opportunities to reduce or change their packaging altogether, such as: 📦 Using smaller boxes or bags ♻️ Using less filling 📦 Reducing any plastic packaging ♻️ Using recyclable or reusable packaging Check out the full post via the link in our bio and keep hold of those eco-aware customers 🙌 #medialoungelife #sustainablepackaging #digitalmarketing #ecofriendlypackaging #ecommercestore #ecommercetips #ecommercemarketing #ecommercetrends #ecommerceagency #onlinestore #onlineshopping #onlineshop #plasticpollution #postandpackaging #reducereuserecycle #sustainablelifestyle #sustainability #sustainablebusiness #sustainablebrand #sustainableshopping
1 month ago
We love a good blooper or two...or four in this case 😅 

After assigning our CRO and UX team to deliver an insightful Masterclass on the benefits of combining CRO and UX at @shopware 's recent Community Day, the team didn't just deliver the presentation, they delivered some golden behind the scenes footage of them pre-recording the session for us to share...and of course we're going to do it <span>#sorrynotsorry</span> 😆 

A huge thank you to these two for delivering a fantastic session and for representing Media Lounge with sunny smiles & lots of eCommerce wisdom 🙌
 <span>#medialoungelife</span> <span>#shopware</span> <span>#bloopers</span> <span>#behindthescenes</span> <span>#communitysupport</span> <span>#conversionrateoptimisation</span> <span>#userexperience</span> <span>#digitalmarketing</span> <span>#ecommercenews</span> <span>#ecommercebusiness</span> <span>#ecommercestore</span> <span>#ecommerceagency</span> <span>#websitedesign</span> <span>#techtalkthursday</span>
We love a good blooper or two...or four in this case 😅 After assigning our CRO and UX team to deliver an insightful Masterclass on the benefits of combining CRO and UX at @shopware 's recent Community Day, the team didn't just deliver the presentation, they delivered some golden behind the scenes footage of them pre-recording the session for us to share...and of course we're going to do it #sorrynotsorry 😆 A huge thank you to these two for delivering a fantastic session and for representing Media Lounge with sunny smiles & lots of eCommerce wisdom 🙌 #medialoungelife #shopware #bloopers #behindthescenes #communitysupport #conversionrateoptimisation #userexperience #digitalmarketing #ecommercenews #ecommercebusiness #ecommercestore #ecommerceagency #websitedesign #techtalkthursday