Get In Touch

Get In Touch

01202 237370

Visit Us

Bournemouth HQ

Second Floor
8-10 Christchurch Rd
Bournemouth
BH1 3NA

London

10 York Road
Waterloo
London
SE1 7ND

Enquiry Form

eCommerce Experts

We’ve got the in-house expertise and experience you need from the first choice eCommerce agency. We’ve delivered over 400 stores, from complex omnichannel experiences to innovative technology. Providing the infrastructure and support to keep them performing at their best is just second nature to us.

We’ve been asked to turn our minds and hands to lots of different challenges so you can be confident in a team that gets the dynamics and realities of modern eCommerce beyond the front-end. We’re very proud of everything we’ve done. We’ve been very happy to accept the awards, but know we are only as good as our next project.

We live and breathe
eCommerce

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Javier Speaking At Mage Fest

Meet the Team

Meet our team of over 30 talented and passionate eCommerce professionals covering all services from marketing, development, UX, client services, and design.

Careers at Media Lounge
the-team

Hosting eCommerce Events

We love hosting events, particularly with our partners as we learn so much and have lots of fun in the process.

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Award
Winning
Agency

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2016 & 2017 eCommerce website of the year
What We Stand For
Minimal Tech
We believe that the lightest, leanest, and fastest solutions mean a better online business. We’re not about selling you stuff that doesn’t fit. We think that’s lazy. It’s why we take the time and effort to understand your business properly.
Waste
The replicated effort, re-build, re-platform, re-investment needed due to bad tech decisions. We see it time and again. The bitten. Those with heads turned by agencies full of promises and possibilities - only to be disappointed. When it’s time to get serious talk to Media Lounge.
Change
Running an ecommerce business is a fine balancing act. Requiring fine tuning and constant tweaking to perform. Even the smallest change can knock you off balance and kill momentum.

New technology presents exciting opportunities for growth. But can become a massive drain on time, energy and resources. It’s easy to become bloated with add-ons, fixes and the latest gimmicks.
Playing at it
This is a serious business. Getting it wrong is expensive. We get that you don’t have time or endless resources to keep chopping and changing. Playing at it with DIY hacks or brand agencies that think that ‘good enough will do’ simply won’t cut it.

@medialoungelife

Instagram

2 weeks ago
Ain't no party like a Media Lounge party 🧡🎶🎱

Our very own John Wood set up his decks 🎧 in the office last Friday for our staff sociiiialllll!

We played pool to the sweet rhythm #weekendvibes with our neighbours here at @thechocolatebo9, played beer pong and headed out to one of fave-Friday night spots 60 Million Postcards followed by Smoking Aces...

Safe to say we danced the night away, but just what we needed after a crazy first few months of 2022! 🕺💃

#agency #medialoungelife #teamvibes #social #fridaynight #events #digitalmarketing #teamworkmakesthedreamwork #office #bournemouth
Ain't no party like a Media Lounge party 🧡🎶🎱 Our very own John Wood set up his decks 🎧 in the office last Friday for our staff sociiiialllll! We played pool to the sweet rhythm #weekendvibes with our neighbours here at @thechocolatebo9, played beer pong and headed out to one of fave-Friday night spots 60 Million Postcards followed by Smoking Aces... Safe to say we danced the night away, but just what we needed after a crazy first few months of 2022! 🕺💃 #agency #medialoungelife #teamvibes #social #fridaynight #events #digitalmarketing #teamworkmakesthedreamwork #office #bournemouth
1 month ago
'Discussion Guides' are arguably the MOST significant part of the testing plan when it comes to looking for opportunities to convert and enhance user experience.

This test consist of a set of questions or tasks which help facilitate the conversation between participant and researcher, to ensure that the sessions are productive and the output is 100% focused 👩‍💻🧑‍💻

What happens next?

⚡ Tests tend to start with a natural user journey to witness how participants navigate through an eCommerce site - from landing page to purchasing!

⚡ The facilitator will pay close attention to any moments of hesitation, stumbling blocks or barriers to conversion witnessed, observing all verbal and non-verbal cues. 

⚡ The user is then taken back to these specific points and asked to elaborate on the above; if the site is not matching user expectations, we ask them 'why is this?' And if they paused for a moment for example, what was the reason? 

🚀 Our user tests will show you exactly which parts of the site design frustrate people, cause moments of confusion and most significantly, stops them converting into those all important sales 💰

If you would like to get in touch with our User Experience team, we're all ears and here to boost your conversion rate! Reach out to us hello@medialounge.co.uk 

Goodbye stumbling blocks and hello sales!

ps. Who's cardigan is Mike wearing?! 🤔

#medialoungelife #userexperience #ecommerce #ecommercetips #ecommercenews #ecommercebusiness #commerce #businessgrowth #businesssupport #retailers #onlineshopping #customerexperience #toptiptuesday #tuesdaytips
'Discussion Guides' are arguably the MOST significant part of the testing plan when it comes to looking for opportunities to convert and enhance user experience. This test consist of a set of questions or tasks which help facilitate the conversation between participant and researcher, to ensure that the sessions are productive and the output is 100% focused 👩‍💻🧑‍💻 What happens next? ⚡ Tests tend to start with a natural user journey to witness how participants navigate through an eCommerce site - from landing page to purchasing! ⚡ The facilitator will pay close attention to any moments of hesitation, stumbling blocks or barriers to conversion witnessed, observing all verbal and non-verbal cues. ⚡ The user is then taken back to these specific points and asked to elaborate on the above; if the site is not matching user expectations, we ask them 'why is this?' And if they paused for a moment for example, what was the reason? 🚀 Our user tests will show you exactly which parts of the site design frustrate people, cause moments of confusion and most significantly, stops them converting into those all important sales 💰 If you would like to get in touch with our User Experience team, we're all ears and here to boost your conversion rate! Reach out to us hello@medialounge.co.uk Goodbye stumbling blocks and hello sales! ps. Who's cardigan is Mike wearing?! 🤔 #medialoungelife #userexperience #ecommerce #ecommercetips #ecommercenews #ecommercebusiness #commerce #businessgrowth #businesssupport #retailers #onlineshopping #customerexperience #toptiptuesday #tuesdaytips